Why Salesforce Field Service Lightning Online Training Training from Salesforce Drillers
Live, Instructor-Led Training
- Certified Instructors
- Expert-Led Mentoring Sessions
- Live Session for doubt clearing
24x7 Support
- One-On-One Mentorship program
- Help Desk Support
- Resolve Doubts in Real-time
Lifetime Access
- Course Access will Never Expires
- Free Access to Future added Sessions
- Unlimited Access to Course Content
100% Hands-On Project Based Learning
- Industry-Specific Projects
- Realtime use-cases explanation
- Q&A & Assignments
The project integrated into the Curriculum
- Our real time project is completely aligned to Curriculum
- Project is designed to meet industry needs
- Project will cover multiple use-cases
Course content: Salesforce Field Service Lightning Online Training
Salesforce Field Service Lightning
- Introduction
- Identify Field Service Management Challenges and Determine How Field Service Can Overcome Those Challenges and Meet KPIs
- Complete Prerequisite Exercises
- Explain the Main Components, Capabilities, and Data Model of FSL
- Enable Field Service
- Install the Field Service Managed Package
- Manage Field Service Permissions
- Set Up Territories, Operating Hours, and Shifts
- Set Up Work Order Management for Field Service
- Set Up Your Field Service Workforce
- Set Up Your Field Service Inventory
- Get Ready for Scheduling
- Create Work Orders
- Create Maintenance Plans
- Create Flexible Work Shifts
- View Your Shift Schedule
- Guidelines for Shift Availability
- Get Started with Time Sheets
- Create Service Resource Absences
- View a Service Resource’s Daily Travel Route
- View a Service Resource’s Calendar
- Manage Service Crews
- Create Service Appointments
- Schedule Service Appointments
- Unscheduled Service Appointments
- Reschedule Service Appointments
- Fix Scheduling Overlaps
- Group Nearby Appointments
- Fill Schedule Gaps
- Customize Appointment Chatter Settings
- Dispatch Appointments
- Common Inventory Management Tasks
- Track Required Inventory
- Request Inventory
- Transfer Inventory
- Track Inventory Consumption
- Track Inventory Shipments
- Track Customer Returns
- What’s Schedule Optimization?
- Create and Manage Scheduling Policies
- Create and Manage Work Rules
- Create and Manage Service Objectives
- Set Up and Run Optimization Jobs
- Optimize Today’s Schedule
- Optimize a Single Resource’s Schedule
- Optimize Appointments Using Priorities
- Work in the Dispatcher Console Appointment List
- Work in the Dispatcher Console Gantt
- Work in the Dispatcher Console Map
- Field Service Object Fields
- Explain the Business Flow of a Case to Work Order to Service Appointment
- Identify the Key Tasks Performed by Each Field Service Role (Customer, Agent, Dispatcher, Field Tech, and Admin)
- Describe How Field Technicians Manage Their Service Appointments Using the Field Service Mobile App
Register For Demo:
Salesforce Field Service Lightning Online Training Course Fees
SELF PACED LEARNING
₹15000
- 100% practical-oriented classes
- Less Expensive
- Lifetime Free Upgrade
- Reference Documents
- Access on your computer or mobile
- 24*7 Support & Access
ONLINE CLASS ROOM PROGRAM
₹25000
- High-quality content created by industry experts
- Lifetime access to high-quality self-paced learning and live online class recordings
- Instant doubt resolution
- Flexible Training Schedule Options
- Get complete certification and Job guidance
- 24*7 Support & Access
CORPORATE TRAINING
- Customized Training Delivery Model
- Advanced sessions
- Flexible Training Schedule Options
- Industry Experienced Trainers
- Get complete certification guidance
- 24*7 Support & Access
Salesforce Field Service Lightning Online Training Certification Exam
Salesforce Drillers Course Completion Certificate will be awarded upon the completion of the project work (after the mentor review) and upon scoring at least 80% marks in the assessment and quizzes. Salesforce Drillers certification is well recognized in top MNCs.
Our entire course content is aligned with the certification program and helps you clear the certification exam with ease and get the best jobs in top MNCs.
As part of our training, you will be working on real-time projects and assignments that have immense implications in the real-world industry scenarios, thus helping you accelerate your career effortlessly.
At the end of this training program, our experts will guide you about the actual exam like exam name, code, cost and duration apart from there will be a quiz that perfectly reflects the type of questions asked in the actual certification exam and helps you score excellent.

Salesforce Field Service Lightning Online Training Online Training FAQ
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